Threat actor in action · 24·7 SOC monitoring
Service · European SOC · 24·7·365

24/7 managed SOC services: a European SOC team in Milan, on your licences.

Building an in-house SOC takes years, over 1 million euros per year, and talent that's hard to find. Fortgale gives you immediate access to a team of specialised European analysts, active 24·7·365. SOC as a service (SOCaaS) run by a European team, on the SIEM and EDR you already own.

24·7·365European SOC
15 minSenior triage
<30 minMedian containment
Compliance · accreditations
ISO/IEC 27001
ISO 9001
NIS2 ready
GDPR · ENISA
Standards · frameworks
MITRE ATT&CK
STIX/TAXII
ISO 27001
The Fortgale advantage

A SOC is a team. The platform is where the team and the customer work together.

SIEM, EDR and SOAR technologies are tools. Without expert analysts interpreting context, they're just alert generators. The difference between an effective SOC and one that detects nothing lies in the people who run it.

01 ·

Senior European team

Team composed exclusively of senior figures with direct experience on threat actors active against European markets. Contextual knowledge of campaigns specifically targeting European industry: fewer false positives, faster real detection.

02 ·

Technology orchestrated, not endured

Enterprise SIEM, EDR/XDR, SOAR and proprietary CTI integrated in a single operational pipeline. Technology filters noise; analysts make decisions. Rule ownership delivered to the customer: no proprietary lock-in.

03 ·

Intelligence produced, not bought

Every SIEM rule is fed by CTI generated by the Fortgale team: 287 profiled tools and actors, 34k+ weekly IOCs, continuous dark web monitoring. The SOC knows in advance when an actor is preparing campaigns against your sector.

Proof · service numbers

Four numbers that anchor the Fortgale SOC.

Fast triage, measured containment, continuous coverage, full NIS2 compliance support, across the entire monitored customer base.

15 min
Senior triage
from generated alert
<30 min
Median containment
confirmed incident
24·7·365
European SOC
no "after-hours"
>90 %
Noise reduced
before analyst triage
The operational process

From raw log to neutralised threat in minutes.

Fortgale SOC doesn't just collect logs. Every event is correlated, analysed and classified by analysts who know the tactics of threat actors active against European organisations.

01 · Ingestion

Cross-domain log collection

Telemetry from endpoint, network, cloud, identity, applications: firewall, IDS/IPS, EDR, M365, Azure, AWS, GCP, Active Directory. All centralised in the SIEM with normalisation and contextual enrichment.

02 · Correlation

SIEM + MITRE ATT&CK rules

Correlation of thousands of events per second with detection rules mapped on the MITRE framework. AI pre-filter reduces noise by over 90% before analyst triage. Proprietary CTI applied in real time.

03 · Triage

Senior team on shift

The senior team verifies alerts, eliminates false positives, classifies real severity. Triage in 15 minutes with MITRE-mapped runbooks. Direct knowledge of threat actors active against European markets.

04 · Enrichment

Contextual proprietary CTI

Every confirmed threat is contextualised with Fortgale CTI: 287 profiled tools and actors, 34,000+ weekly IOCs, dark web monitoring. Rapid attribution, vector understanding, right runbook selection.

05 · Response

Orchestrated containment

Median containment <30 min. Cross-tool response (EDR, firewall, IAM), direct escalation to the CISO, support for national CERT notification within 24 hours for NIS2-significant incidents.

Real 24/7/365 coverage

24/7 managed SOC: what happens at 3 a.m.

Many providers say 24/7 and mean an on-call phone after 6 p.m. In the Fortgale SOC, analysts are on shift at night, at weekends and on public holidays, with the same mandate they have at noon.

  • An analyst on shift, not on call: the alert raised at 3 a.m. is triaged by a person within minutes, with detection in <15 minutes.
  • Action before the morning: on a confirmed incident the SOC isolates hosts, blocks accounts and contains in <30 minutes, without waiting for business hours.
  • Agreed escalation chain: who to call, in which order, for which severity. Notification within 15 minutes of a confirmed alert and updates every 30 minutes until closure.
  • Cloud and SaaS too: Microsoft 365, Azure, AWS, Google Cloud and Google Workspace identities are watched with the same continuity as endpoints and network.
SOC as a service

SOC as a service (SOCaaS): what a 24/7 managed SOC includes

One subscription, no hiring, no new platform to buy. The Fortgale SOC runs on the SIEM and EDR you already own and delivers the outpost as a service, 24·7·365, with a European team.

  • 24·7·365 monitoring on your SIEM/EDR: analysts on shift every hour of the year, on the licences you already have.
  • Triage and containment: every alert verified by a senior analyst, detection in <15 minutes, containment in <30 minutes.
  • Threat hunting: proactive searches on your telemetry, driven by the 287 tools and actors profiled by the Fortgale CTI team.
  • Monthly report: executive summary for management and technical detail for the IT team, with the evidence NIS2 governance requires.
  • Access to the Fortgale Defence Platform: the portal where you follow alerts, incidents and the state of your defence in real time.
What the service includes

Everything a SOC must deliver. Nothing less.

Fortgale Managed SOC is not just a dashboard: in the Fortgale Defence Platform the analysts and the customer work on the same case. It's a complete service combining enterprise technology, certified analysts, and proprietary intelligence under guaranteed SLAs.

01

H24 monitoring · 365 days

Continuous coverage by senior team on shift, in Europe. No "after-hours" gap: 76% of attacks happen at night, on weekends, on holidays. Immediate escalation to the customer's reference contact for every confirmed incident.

02

Enterprise SIEM · MITRE ATT&CK rules

Log correlation from all corporate sources on enterprise SIEM. Rules mapped on the MITRE framework, continuously updated based on active campaigns against European markets. Tuning on the customer profile.

03

Cross-tool integrated MDR

Managed detection and response on endpoint, network and cloud. The SOC doesn't just alert: it actively blocks, isolates compromised systems, coordinates technical response without waiting for manual approval of every action.

04

Integrated Cyber Threat Intelligence

Proprietary feeds on IOCs and TTPs of adversaries active across Europe. When an actor prepares a campaign against your sector, the SOC knows it in advance and adapts defenses, no third-party vendor dependency.

05

Incident Response & NIS2 support

If a confirmed incident occurs, the SOC coordinates containment, eradication, forensic analysis, and safe restoration. Support for national CERT notification within 24 hours, 72-hour documentation, board and legal communication.

06

Reporting & governance

Monthly executive reports for management, detailed technical reports for the IT team, complete event documentation for audit and compliance. The SOC becomes a governance ally, not just a technical supplier.

Pricing model · onboarding

How a managed SOC service is priced and activated.

There is no generic price list: the fee follows the perimeter you ask us to watch. You get an annual fee, predictable and with zero CapEx, on the licences you already own. Request a quote and we size it on your environment.

  • What drives the price: number of endpoints and servers, log sources and their volume, cloud and SaaS tenants, service tier and response options.
  • Week 1 · integration: log collection and connection of the data sources, escalation contacts agreed.
  • Weeks 2 and 3 · tuning: detection rules calibrated on your profile, false positives removed.
  • Week 4 · operational: SOC live 24·7·365 with runbooks and active SLAs; noise cut by >90 % by day 30.
Selection criteria

How to choose a managed SOC provider.

Seven questions to put to any provider, with the Fortgale answer. For the full comparison of costs and staffing, read why a managed SOC instead of an in-house one.

  • SLA and KPIs in the contract? Detection <15 min, containment <30 min, noise >90 % by day 30.
  • Analysts on shift or on call? On shift, 24·7·365, a European team active since 2017.
  • Where is the data processed? In Europe, by a European team.
  • Existing SIEM and EDR? Used as they are: Microsoft, CrowdStrike, SentinelOne, Splunk and others.
  • Who performs the response? The SOC itself, with integrated MDR: isolation, account block, containment.
  • Which reporting? Monthly executive and technical Report, evidence for ISO 27001 and NIS2 audits.
  • Exit terms? Rules and data stay yours: no lock-in.
ModelWhat it doesWhere it stops
MSSPManages devices, forwards alertsInvestigation and response stay with you
Managed SOCMonitors, investigates and escalates 24·7·365 across the whole stackResponse depth depends on the mandate
MDRDetects and contains on endpoint, network and cloudNarrower governance and reporting scope

The Fortgale SOC includes MDR. For the details, read why MDR goes further than a SOC and MDR vs EDR vs XDR, or see the SOC on your platform: Microsoft Defender, CrowdStrike Falcon, SentinelOne.

Who it's for

Not just for large enterprises. For those who can't afford not to have it.

Every internet-connected company is a potential target. Fortgale SOC adapts to different organisations, with plans built on the specific risk profile of each.

Most-attacked sector

Manufacturing SMBs

Manufacturing is the most-targeted sector across Europe. Production lines stopped by ransomware cost tens of thousands of euros per hour. The Managed SOC is the only realistic defence for those without an internal team.

NIS2 ready

NIS2-subject companies

NIS2 mandates continuous monitoring and documented incident response. Fortgale SOC directly supports these requirements with complete audit trail, timely national CERT notification, and governance reporting.

OT/ICS support

Critical infrastructure

Energy, transport, utilities: sectors where operational disruption has immediate consequences for public safety. Fortgale SOC includes OT/ICS expertise for protecting connected industrial environments.

High-value confidential data

Professional firms · legal

Law firms, consulting practices, and accountants handle high-value confidential data. They are increasingly targeted because they often have weak defenses but access to client systems, an ideal vector for supply chain attacks.

Healthcare security

Healthcare & pharma

Hospitals and healthcare facilities are among the most-hit targets at European level. Healthcare data has very high value on the dark web. We support environments with connected medical devices and specific compliance.

Cloud & identity security

Cloud-first companies

Microsoft 365, Azure, AWS: misconfigured cloud environments are among the leading vectors 2025-2026. Fortgale SOC monitors identity, permissions, anomalous access, and risky configurations even in multi-cloud environments.

The Fortgale method

Human intelligence amplified by the right technology.

Fortgale SOC integrates SIEM, EDR/XDR, SOAR and Threat Intelligence in a single operational pipeline. Technology filters noise; analysts make decisions. The same scheme covers detection on enterprise AI systems: see AI Security.

  1. 01

    Senior-only team

    The Fortgale team is composed exclusively of senior figures with direct experience on actors and campaigns against European markets. No generalists: each member specialises in specific threat actors and industrial sectors.

  2. 02

    Contextual knowledge of European landscape

    Knowing LockBit or RansomHub TTPs is necessary but not sufficient. Fortgale analysts know the specific campaigns against European industry, reducing false positives and accelerating real detection.

  3. 03

    Onboarding calibrated on risk profile

    The SOC doesn't start with generic rules. During onboarding, analysts study infrastructure, critical assets, and sector to build an optimised rule set and minimise noise.

  4. 04

    Guaranteed SLAs and direct communication

    No generic ticket: in case of incident, direct access to the analyst handling the situation. SLA with notification within 15 minutes of confirmed alert and updates every 30 minutes during active management.

What the SOC sees

An attacker on the move, in real time.

The Fortgale European SOC observes this kind of behaviour 24·7 across monitored customers. Enumeration, lateral movement, credential dumping, exfiltration attempt, when these patterns are recognised, triage starts in 15 minutes and containment is automatic.

FAQ · frequent questions

Everything you need to know before speaking with our analysts.

What's the difference between Managed SOC and MDR?

The Managed SOC is the operational defence outpost: the team of European analysts 24·7·365, the processes, governance, executive reporting, NIS2 compliance, and integrated CTI. MDR is the technological component for detection and response on endpoint, network, and cloud. Fortgale SOC includes MDR but is a broader dimension that orchestrates the entire security stack.

How much does a Managed SOC cost compared to in-house?

An internal H24 SOC requires at least 5 analysts for shifts and holidays, enterprise SIEM licences, infrastructure, ongoing training: over 1 million euros per year. The Fortgale Managed SOC costs on average 30% of an equivalent in-house setup, with predictable monthly fees, zero CapEx, and activation in 2-4 weeks.

How long does it take to activate Fortgale SOC?

Standard onboarding takes 2 to 4 weeks. Week 1: log collection and data source integration. Weeks 2-3: detection rules tuning on the company's specific profile, false positive reduction. Week 4: SOC operational H24 with calibrated runbooks and active SLAs.

What exactly does Fortgale SOC monitor?

Endpoint (workstations, servers, laptops), network (firewall, IDS/IPS, switches, VPN), cloud (M365, Azure, AWS, GCP), identity and access (Active Directory, Entra ID, privileged access), critical applications and, on request, OT/ICS systems. All correlated in a centralised SIEM with MITRE ATT&CK rules.

Does the Managed SOC support NIS2 requirements?

Yes. Fortgale SOC supports NIS2 requirements: continuous monitoring, IOC collection for national CERT notification within 24 hours, technical documentation for the 72-hour notifications, complete audit trail, and reporting for corporate governance.

Does the SOC work with the systems we already use?

Yes. Fortgale SOC is technology-agnostic: it integrates with the major SIEM, EDR/XDR, firewall, identity, and cloud platforms used in EU enterprises. No forced replacement of existing investments.

Managed SOC vs in-house SOC: which one?

An in-house SOC makes sense when you already have analysts on shift around the clock, a SIEM and people who tune it every day. For most European companies the managed SOC is the practical choice: a European team operating since 2017, detection in <15 minutes, containment in <30 minutes, noise cut by >90 % by day 30, on the licences you already own. Rules and data stay yours: no lock-in, and you can bring the SOC in-house later if you decide to.

Is a managed SOC really staffed 24/7/365, including holidays?

Yes. The Fortgale European SOC runs on shifts every hour of the year: nights, weekends and public holidays included. Alerts are triaged by a human analyst, not parked until Monday. Confirmed incidents are escalated to the contact you nominate, with notification within 15 minutes and updates every 30 minutes during active management.

Do I need a SIEM to use a managed SOC?

No new purchase is required. If you already have a SIEM or EDR, the Fortgale SOC works on your licences and the rules stay yours. If you do not, the SIEM layer is part of the service scope agreed during onboarding.

What is the difference between a SOC and an MSSP?

A traditional MSSP manages security devices and forwards alerts. A managed SOC investigates every alert with analysts and acts on confirmed incidents. The Fortgale SOC adds integrated MDR and proprietary CTI, so detection, triage and containment happen in one team.

How do I choose a managed SOC provider?

Check that SLA and KPIs are written into the contract, that analysts are on shift 24/7/365 and not on call only, where data is processed, whether the provider works on your existing SIEM and EDR, who performs the response, what reporting you receive and what happens to rules and data if you leave.

Research · fuels the 24·7 SOC

A SOC driven by knowing the adversary.

Our SOC detections come from first-hand analysis of the actors hitting European organisations: MITRE-mapped rules, fresh IoCs, runbooks tuned on real campaigns. From this research we fuel the 24·7·365 outpost, aligned with the threat landscape we observe every day.

emerging threats17 Jul 2026

MacSync: when the victim types the attack chain

No exploit. No attachment. No phishing email. In this campaign the threat actor needs the victim to do exactly one thing: copy a command from an installation guide and paste it i…

Read article →
Featured10 Jun 2026

Kali365: when the session becomes the new credential

ABSTRACT The FBI recently issued an advisory on Kali365, a Phishing-as-a-Service platform that abuses legitimate Microsoft OAuth flows to bypass multi-factor authentication. Kali…

Read article →
Defence15 Apr 2026

Phishing Kits Bypass MFA and Hijack companies's accounts in minutes

Intelligence · Phishing Kit · Q1 2026 April 24, 2026Fortgale CTI14 min readRPT-26-0424 Observation of the quarter The 2026 phishing ecosystem has outpaced traditional defenses. M…

Read article →
Featured8 Apr 2026

Investment-Targeted Phishing: How Phishing Kit Fuels Espionage in Funding Rounds

In the high-stakes world of venture capital and corporate funding, where millions hang in the balance and sensitive financial data flows freely, a new breed of cyber threat is em…

Read article →
Defence13 Mar 2026

Operation Storming Tide: A massive multi-stage intrusion campaign

In February 2026, the Fortgale Incident Response team investigated a multi-stage intrusion attributed to Mora_001, a Russian-origin threat actor exploiting Fortinet vulnerabiliti…

Read article →
Featured4 Sep 2024

Behind the Wheel: Unveiling the Supercar Phishing Kit Targeting Microsoft 365

UPDATES: 27.11.2024: As mentioned by TrustWave, "Supercar Phishing Kit" has an high level of overlapping with the most recent update of "Rockstar 2FA Phishing-as-a-Service" 26.09…

Read article →
For whom · two angles

The problem the Managed SOC solves.

The CISO decides on risk and budget. The IT lead decides on response. The Fortgale Managed SOC produces evidence for both.

For the CISO / board

An always-on outpost without building an in-house team.

An in-house 24·7 SOC needs at least 5 analysts, SIEM licensing and over EUR 1 million a year. The Fortgale Managed SOC delivers the same coverage at a fraction of the cost, with governance and board-ready reporting.

  • ~30% of an in-house SOC costPredictable fee, zero CapEx, live in 2-4 weeks.
  • Board-ready reportingRisk, impact, decision. NIS2 compliance documented.
  • 287 tools and actors profiledProprietary CTI feeds the outpost detections.
Speak with our analysts →
For the IT lead

European analysts with a mandate to decide, not just to notify.

76% of attacks happen outside business hours. The Fortgale SOC runs 24·7·365 with a senior European team: triage in 15 minutes, <30 minutes median containment, integration on the stack you already have.

  • Triage 15 min · containment <30 minFrom confirmed alert to action, no handover.
  • Technology-agnosticIntegrates with Microsoft, CrowdStrike, Splunk and others.
  • Host isolation in secondsAssisted remote response: kill processes, reset credentials.
See how the SOC works →
22Countries covered
3Regions: EMEA, America, APAC
287Tools and actors profiled
<30 minMedian containment
24·7·365European SOC
Real case · detection

On 27 December 2024 the Fortgale SOC detected Operation MN-1224: a large-scale Microsoft 365 user enumeration (group Mater Nebula) against European companies, confirmed across multiple tenants protected by the MDR.

Read the analysis →
Detection from our own research

The SOC rules come from direct analysis of real campaigns: 9 phishing kits profiled in the Q1 2026 CTI report.

Read the report →
By the Fortgale Cyber Threat Intelligence team

Over 100 published analyses. Attributions corroborated by third parties such as Mandiant (Google), Amazon, SentinelOne and Huntress. European SOC, 24·7·365.

Customers in 22 countries across EMEA, America and APAC →

What is a SOC →  ·  Why a managed SOC →  ·  What is a SIEM →

Start now

Is your network being monitored tonight?

76% of attacks happen outside business hours. Speak with our analysts and find out how to activate a Managed SOC calibrated to your specific risk profile, operational in 2-4 weeks.

Response time: < 1 business day.